Contact
We're Here to Help
We're here to help and answer any questions you might have. Whether you need assistance with an order, have a question about a product, or want to provide feedback, we look forward to hearing from you.
General Inquiries
For the fastest response, please reach out to us via email or phone during our operating hours. We aim to respond to all email inquiries within one business day.
Email: contact@dualsenseplay.com
Phone: +44 7481 236704
For questions regarding your order, please include your order number in your email to help us assist you more efficiently.
Operating Hours
Our customer support team is available during the following hours (GMT):
| Day | Hours |
|---|---|
| Monday – Friday | 9:00 AM – 5:00 PM |
| Saturday – Sunday | Closed |
| UK Public Holidays | Closed |